NP5 Bulb Candle Warmer & Melt Illumination

Thank you for taking the time to leave a review for our NP5 Candle Warmers! We are thrilled to hear that you find them excellent for using with your melt burners. We also appreciate your feedback on the longevity of the bulb, as it can be left on 24/7. We are happy to have earned a 5 out of 5 rating from you. Thank you for clarifying that your previous review was regarding the delivery service and not the product. We value your support and hope to continue providing you with excellent products in the future. Thank you again for choosing our NP5 Candle Warmers!

Hi Catherine,
We understand your frustration about the delay in receiving your parcel. We shipped your order within two business days and responded to your email within 20 minutes today. We've also followed up promptly with the courier.
As a small family-owned Australian business, we pride ourselves on fast shipping and great customer service. Unfortunately, once your order is with the courier, any delays are beyond our control.
Thank you for your understanding.

Thank you for taking the time to leave a review! We are so glad to hear that your first experience with Candle Warmers Australia was a positive one. We strive to make every transaction hassle-free and are happy to hear that our quick postage and quality product met your expectations. We look forward to serving you again in the future. Happy melting!

Hi there, we're so glad to hear that you received your replacement bulbs promptly and that they were well packaged. We're happy to have provided great service for you. Thank you for choosing our product!