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Return Policy

Refund/Returns Policies
· No returns will be accepted without a valid return authorisation number.
· If the product is damaged or defective, we will either replace it or provide a refund.
· If you are unhappy with any of our products, please email us to let us know. We will provide return information and process a refund once we receive the item back. If it is a problem with the product, we will pay to have it returned. If you just changed your mind, the item will need to be returned at your expense and we will provide a refund for the product.
· Candles that have been lit or melted are not eligible for a refund.
· Candle Warmers, Etc. will not honour claims, returns, or exchanges when our products are purchased through Ebay® or secondary parties.