I haven’t received my order yet
Hi Catherine,
We understand your frustration about the delay in receiving your parcel. We shipped your order within two business days and responded to your email within 20 minutes today. We've also followed up promptly with the courier.
As a small family-owned Australian business, we pride ourselves on fast shipping and great customer service. Unfortunately, once your order is with the courier, any delays are beyond our control.
Thank you for your understanding.
First time using Candle Warmers Australia, just happened to come across it online. Very easy and hassle free transaction. Postage was quick and item works well. Will use Candle Warmers Australia again
Thank you for taking the time to leave a review! We are so glad to hear that your first experience with Candle Warmers Australia was a positive one. We strive to make every transaction hassle-free and are happy to hear that our quick postage and quality product met your expectations. We look forward to serving you again in the future. Happy melting!
Wouldn't mind buy another one when my budget allow me too
Thank you for your review of our Willow Flip Dish Wax Warmer. We're happy to hear that you're enjoying the flip dish feature. Thanks for choosing our product and for taking the time to share your feedback with us.
Lovely
Thank you for your kind words about our Gilded Glass Illumination Warmer! We're so glad to hear that you're enjoying it. Have a lovely day!
Love this warmer, the silicon flip dish makes changing the wax so simple and tidy.
Thank you for your kind words about the Willow Flip Dish Wax Warmer! We are so glad to hear that you are enjoying the convenience and ease of use with the silicon flip dish. We appreciate your feedback and hope you continue to love your warmer. Happy wax melting!